CRM Solutions

With us, there is no limit to what you can achieve…

In this ever-evolving world, there is need to understand the importance of maintaining competitiveness to ensure growth. It can be maintained through proper relationship with customers but introducing CRM in any organization to boost productivity has become one of the uphill tasks due to business growing requirements and varied consumers’ behavior. To succeed, delivering outstanding customer service has become more critical and doubly more challenging than ever. Companies that are not able to meet soaring customer expectations face brand saturation or closure.

In fact, we have found that CRM requires a relentless commitment to understand the requirements of customers and develop expertise to create value for customers. Today, you cannot grow only through products and services; you should have the ability to build relationship equity that can directly translate work process into sustainable revenue and profitability.

At a2zitsolution.com, we believe in maximizing CRM usability and adoption. To materialize it, we involve business users at every step of the implementation process. All of the critical implementation steps such as defining the processes, requirements and design of the application are executed in close collaboration with the business users. By the time we get to testing and training, business users are already well in tune with each aspect of the functionality being rolled out. They define the metrics for business success and use the metrics to drive the testing as well as user acceptance of the CRM solution. If your company is focused and growth-oriented, our CRM solution helps you achieve unprecedented user adoption levels; a true 360 degree view of the business, and outstanding sales performance.

Our Solution includes:
  • Lead & Account Management
  • Opportunity Management
  • Sales Force Automation
  • Dashboard CRM Reporting System
  • Sales and Marketing Management
  • Outlook and Ms Office Integration
  • Offline Edition & Mobile Edition of Salesforce